Customer service has been thrust into the spotlight with the recent events from a Chinese automaker coming onto social media and making waves. To reassure future and current customers, other brands are stepping up to the plate to ensure that their customer and aftersales services are top-notch. One of these brands is Jetour Philippines, which recently launched its customer service hotline and chatbot service. Meet Kendee the new brand mascot The brand says the move was made to ensure customer en

Customer and after-sales servicing is a hot topic, especially among Chinese brands trying to build a solid and reliable reputation with Filipino car buyers. In response, Jetour Auto Philippines strives to elevate the standards of its dealer network’s customer handling and technical proficiency. The Chinese brand held its first Aftersales Skills Competition for the Metro Manila and Luzon Chapter from August 24 to 25, 2023. Also Read: Jetour Philippines celebrates 100 days in the local market, set

BYD, the Chinese electric vehicle maker giving Tesla a run for its money as the largest EV manufacturer in the world, is set to formally announce its expansion in the country by the latter part of 2023. This is according to James Ng, Managing Director of BYD Singapore and the Philippines. He is also currently holding office in BGC to supervise the BYD brand’s expansion efforts in the country. In an interview on the sidelines of the official launch of BYD in Brunei Darussalam on July 8, 2023, Ng

With the passage of the Electric Vehicle Industry Development Act, many carmakers are jumping onto the electric-vehicle (EV) scene. These include Hyundai with its IONIQ 5 and the upcoming IONIQ 6, along with Kia’s EV6. But BYD has long had an all-EV lineup, which it showcased at the 2023 Manila International Auto Show (MIAS). “EVs offer a number of benefits over traditional gasoline-powered vehicles, including lower emissions, reduced fuel costs, and smoother and quieter operations,” said Mark T

With the average price of electric vehicles in the market being close to ₱3,000,000, it may seem daunting for many mass-market buyers to consider it for their next car purchase. Fear not, because there are some cheap EVs available to the average buyer, and most of them won't cost an arm and a leg. Wuling Hongguang Mini EV Arguably the cheapest is the grey market-sourced Wuling Hongguang Mini EV, priced at ₱650,000 for the Macaron version. With four seats, air conditioning, and a media player (no

Just like how different cars use different types of fuels, Electric vehicles use different types of chargers to accommodate different types of charging speeds and methods. Level 1: Typical wall outlet charger The original, and by far the slowest, is charging through your regular wall socket with a 220V slow charging system. With our current Output voltage and frequency of 220V and 60Hz, the fastest we can charge a typical vehicle on a wall socket is around 3 to 4 hours for a small battery like t