Customer service has been thrust into the spotlight with the recent events from a Chinese automaker coming onto social media and making waves. To reassure future and current customers, other brands are stepping up to the plate to ensure that their customer and aftersales services are top-notch. One of these brands is Jetour Philippines, which recently launched its customer service hotline and chatbot service. Meet Kendee the new brand mascot The brand says the move was made to ensure customer en

Customer and after-sales servicing is a hot topic, especially among Chinese brands trying to build a solid and reliable reputation with Filipino car buyers. In response, Jetour Auto Philippines strives to elevate the standards of its dealer network’s customer handling and technical proficiency. The Chinese brand held its first Aftersales Skills Competition for the Metro Manila and Luzon Chapter from August 24 to 25, 2023. Also Read: Jetour Philippines celebrates 100 days in the local market, set

When you’re the number-one automaker in the Philippines and you’re celebrating your 35th anniversary, nothing less than the best will do. In the case of Toyota Motor Philippines (TMP), it’s kicking off over three decades of local operations with the Toyota GAZOO Racing Festival, which will be held on Aug. 23 to 24, 2023 at the Quirino Grandstand in Manila. GAZOO Racing (GR) is the Japanese automaker’s motorsports division, producing not only championship-winning racing cars, but also high-perfor

Almost as soon as it was launched, the Civic Type R has been embroiled in a price-gouging scandal that has honestly turned off a lot of potential buyers from the coveted 4-door sports car. Unwilling to give in, these people are by no means hard up or are unable to pay the exorbitant markups – on the contrary, a cool half-mil to some of these people is simply a proverbial drop in the ocean. What they don’t care about is being cheated out of their hard-earned money for someone else’s gain. So what

Motorsports is the last place you would expect to hear about sustainability. Perhaps even less so at endurance races, where cars at full belt for up to 25 hours straight, testing both man and machine through day and night. But in a December 2022 press statement, Toyota Motor Corporation said it would field two cars at the 25-hour IDEMITSU 1500 SUPER ENDURANCE 2022 that aims to break the mold. The Japanese carmaker said it would field a Toyota GR Corolla powered by hydrogen and a Toyota GR86 that

TMP Toyota will be launching a new model on March. TMP has decided to announce that the GR Yaris’s pricing prior to the official launch: The GR Yaris will sticker for P2,650,000 (not covered by safeguard duties) here in the Philippines. Typical of such pre-launch teasers, details are intentionally held back but the tone and manner of the communication suggests something youthful, emotional and sporty. So we can safely rule out cars like the Toyota Fortuner and Toyota Innova, both of which are al