Customer service has been thrust into the spotlight with the recent events from a Chinese automaker coming onto social media and making waves. To reassure future and current customers, other brands are stepping up to the plate to ensure that their customer and aftersales services are top-notch. One of these brands is Jetour Philippines, which recently launched its customer service hotline and chatbot service. Meet Kendee the new brand mascot The brand says the move was made to ensure customer en

Jetour Philippines has just celebrated 100 days in the local automotive market. During this period, the new Chinese brand has achieved several key milestones that have become keys to its success. First, it sold 300 units in the first three months of its operation, which is quite the feat for a new marque. And second, it has already started growing its dealer network in the country and is set to have 16 showrooms by the end of 2023. Also read: Dami na! JETOUR Philippines set to hit target of 16 d

Active-safety systems like Honda SENSING use technology to prevent you from getting into a road crash in the first place. And insurance companies are taking notice, which is why some are offering lower premiums on vehicles equipped with these potentially life-saving features. Honda Cars Philippines Inc. (HCPI) announced in a January 2023 press statement that it is pushing through with its Honda SENSING Insurance Partnership until Mar. 31, 2023. It covers models like the Civic, CR-V, HR-V, BR-V,

The law of supply and demand is one of the most fundamental concepts in economics. In a nutshell, if lots of people want something (high demand) that isn’t plentiful (short supply), the price would shoot up until the right number of buyers remains. This applies to everything from food items like onions to pricier products like cars. However, certain car dealerships are taking this economic principle to absurd extremes. AutoFun Philippines content head Mikko David reported that some buyers of the

Price-gouging has long been an illicit practice in the local car industry, particularly at new-car dealerships. It refers to dealers asking for more money on top of a new car’s list price, which already includes a profit margin. This happens most often with models that have very high demand. The added charges are imposed either by forcing the buyer to take a financing program – where the buyer can get the car immediately at the cost of high monthly payments, which the dealer gets a cut of – or t

The home of VTEC is celebrating 32 years of operations in the country. Honda Cars Philippines Inc. (HCPI) announced in a press statement that it is holding its “Honda at 32: Celebration Blowout” from Oct. 1 to 31, 2022. Customers can get cash discounts, low all-in downpayment, low monthly amortization, flexible financing options, and other special offers, including deals on the Honda Safety Driving Center (HSDC) automobile learning programs. HCPI was established on October 1990 under the Philipp