Customer service has been thrust into the spotlight with the recent events from a Chinese automaker coming onto social media and making waves. To reassure future and current customers, other brands are stepping up to the plate to ensure that their customer and aftersales services are top-notch. One of these brands is Jetour Philippines, which recently launched its customer service hotline and chatbot service. Meet Kendee the new brand mascot The brand says the move was made to ensure customer en

Rival 4x4 Philippines has officially launched in the country, bringing you more options to kit out your off-road vehicles. It is under the local distributorship of Premium Overland Outfitters, which also deals in high-quality accessories for 4x4 vehicles. Founded in 2014, Premium Overland Outfitters has established itself as a leading provider of premium accessories for 4x4 vehicles. It offers a wide range of products designed to enhance off-road vehicles' performance, functionality, and aesthet

Many Chinese carmakers may be struggling with their aftersales, but Great Wall Motor (GWM) Philippines isn't one of them. GWM Philippines marketing manager Tonette Lee told AutoFun Philippines that the company invested heavily and early in its parts inventory, such that it can even fix crash-damaged units in record time. “Some of the cars that were already sold have had vehicular accidents,” the veteran automotive executive said at the sidelines of the GWM Philippines U.N. Avenue dealer inaugura

Remember the saying, “So close that you can almost taste it”? That seems to be the case with Isuzu Philippines Corporation (IPC), which is aiming to have at least 50 dealerships nationwide by the end of 2023. The Japanese carmaker announced in a June 2023 press statement that construction of its 49th dealer, Isuzu Valenzuela, has kicked off. “As part of our ‘Road to 50’ program we continue to expand our reach to more cities in the provinces and now in the Metro,” said IPC president Tetsuya Fujit

Toyota Motor Philippines has increased the price of the Toyota Corolla Cross, and Toyota Hilux for 2023. This marks the second time Toyota has increased the pricing of the Hilux since their recent spec upgrade in August 2022. Why the price increase? The Toyota Hilux now gets local data communication modules (LDCM) connected to the car’s electronic control unit that lets the vehicle send data like fuel level, warnings, and kilometer readings to the brand’s local and regional servers. All variants

All other pick-up trucks’ Part-Time 4WD transmission have just three modes – 2WD High (2H), 4WD High (4H), and 4WD Low (4L). When driving on normal tarred roads, only 2H should be used, even if it’s raining. Using any other modes on high traction surfaces like tarred roads will cause premature damage to the transmission. 4H should be used only in off-road conditions while the crawling speed ultra-low ratio 4L is only for extreme off-road conditions. The only exception to this is the Mitsubishi S